Bryson Insurance Brokers

Integrity. Intelligence. Pace.

Voted one of the Top 10 Insurance Brokers in Canada, Bryson Insurance is proud of the culture and uniqueness we have developed. Also, Bryson ranked #3 Best Workplace in Canada in the 25 – 49 employees category by Great Place to Work. Providing insurance solutions since 1980, Bryson & Associates Insurance Brokers Ltd. is a leading and well-recognized insurance brokerage in the Durham region. We specialize in providing personal and commercial lines of insurance, transportation services, and a full line of financial services. By providing outstanding service and assistance to our customers, we have established a base of customer referrals as a significant source of business. As a progressive insurance brokerage, our success will depend upon employee efforts to work as a team toward achieving the brokerage’s business objectives. By providing our customers with exceptional service and technical competency promptly, we maintain the highest level of integrity and professionalism, attain our sales goals, and improve the well-being of our employees.

The position – R.I.B.(Ont) Licenced Account Manager and New Client Specialist (Personal Lines Insurance)

We are looking for an experienced, enthusiastic, and motivated individual to join our growing team! The ideal candidate would have a minimum of five years’ experience working in the insurance industry and a passion for delivering extraordinary service.

Key responsibilities: Provide an extraordinary Bryson experience by offering appropriate insurance solutions, flexible service options, and a best-in-class customer experience that results in surpassing new business and retention targets.


  • Provide ongoing friendly Customer Service, advising on insurance matters, assessing needs, recommending solutions, answering inquiries
  • Ensuring clients understand policy coverage and exclusions through clear and concise communication
  • Retaining existing clientele through extraordinary service levels, remarketing of renewals to alternate insurance companies, ensuring soliciting of mono-line accounts
  • Ensure the quality of business renewed or re-written meets guidelines
  • Processing policy changes on company portals and proactively communicating billing changes to clients
  • Responsible for pulling reports after obtaining required consents and documenting file
  • Responsible for generating new business opportunities in alignment with targets
  • Be timely and responsive to inbound insurance requests
  • Ensure the quality of business renewed or re-written meets guidelines
  • Quick and accurate quoting of all new prospects
  • Communicate with underwriters and obtain approvals for all underwriting referrals
  • Utilize services of the New Business Technical Assistant

Personal Attributes:

  • Comfortable with interacting with a variety of people
  • Can-do positive attitude
  • Strong understanding of insurance wordings
  • Strong Customer Service Skills including effective listening and people skills
  • Strong written and oral communication skills
  • Strong organizational and time management skills
  • Strong computer skills, MS Word, Excel, Outlook, CQ, EPIC, Blue Butler, and company portals
  • Effective listening and people skills
  • The ability to work in a fast-paced environment
  • Attention to detail imperative to eliminate any errors or omissions
  • Ability to work under pressure and multi-task
  • Strong ability to problem-solve difficult situations and provide solutions
  • Coachable

Education and Experience:

  • Minimum 5 years experience in the insurance industry
  • Applied EPIC experience an asset
  • CIP or CAIB designation or working toward this designation an asset
  • RIBO license required
  • Experience in handling VIP clients is an asset
  • Sales Experience a requirement

What’s in it for you?

  • The opportunity to be part of a successful and growing company with a great culture
  • The chance to grow professionally and make a difference
  • The opportunity to work close to home
  • Contribute to a high performing team in a collaborative environment
  • Comprehensive compensation and benefits package

Job Location: Ajax, Brooklin, or Hybrid (flexible option) ON

We thank all interested applicants, but only those who are selected for an interview will be contacted.

Bryson & Associates Insurance Brokers Ltd. welcomes and encourages applications from people with disabilities. Accommodations are always available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Required experience:

  • Insurance: 5 years
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