Do you have a vacant commercial property?

As we navigate the unprecedented circumstances of the COVID-19 pandemic, keeping you informed is now more important than ever. We acknowledge the impact this crisis has had – and continues to have – and want to reassure you that we are here for you.

As you are certainly aware, efforts to contain the outbreak of COVID-19 has resulted in various levels of mandated closures. On top of this, many businesses deemed essential are still taking precautions by closing their offices or running a skeleton team.

Many businesses feel overwhelmed with the pace and type of changes they are having to make in their operations. With empathy, it is important we notify you that if your commercial property is currently vacant, it is imperative you fulfill the responsibilities under the vacancy clause on businesses temporarily shut down either partially or completely.

What is your responsibility as the insured to appease the vacancy clause?

As long as the leadership in the organization is visiting the property a minimum of every seven days and proactively maintaining a prudent level of care, control and maintenance of the property (including maintaining security systems and utilities), your operation is safe.

If you have further questions or seek clarity, reach out to your dedicated Account Manager.